Terms & Conditions

Please read the following before ordering:

  1. Orders are sent only after upfront payment by bank transfer, creditcard, or iDEAL.
  2. Orders are sent by regular mail or as an insured parcel. Delain bears no responsibility for loss or damage of mail! If you'd like your parcel to be insured please indicate when checking out. This will add some extra costs to you order.
  3. We cannot accept any returns of merchandise. If you want to be 100% sure of quality and fit, it's better to buy at one of the shows.
  4. We will ship within 5 working days from the moment payment has been received.
  5. We cannot guarantee everything in the webshop to be in stock. Should anything be sold while you've already paied, we will contanct you for an alternative, or we'll simply reimburse, whatever you'd prefer.
  6. The prices quoted in the shop are not binding. Of course we do our best to avoid any errors, but typos or errors can be made.
  7. We reserve the right to cancel any order without giving a reason. You never know :)